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dev/itop/itop-integrations/test-json.sh

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+#!/bin/bash
+##################################################################################
+#                                                                                #
+# Example script for creating a UserRequest ticket via the REST/JSON webservices #
+#                                                                                #
+##################################################################################
+ 
+# iTop location and credentials, change them to suit your iTop installation
+ITOP_URL="https://itop.alldcs.nl"
+ITOP_USER="allard"
+ITOP_PWD="Itop01@@@"
+ 
+ 
+# Parameters checking, see below for default values
+if [ "$1" == "" ]; then
+        echo "Missing parameter 1: host"
+        exit -1
+else
+        HOST="$1"
+fi
+ 
+if [ "$2" == "" ]; then
+        echo "Missing parameter 2: Service"
+        exit -1
+else
+        SERVICE="$2"
+fi
+ 
+if [ "$3" == "" ]; then
+        echo "Missing parameter 3: Service Status"
+        exit -1
+else
+        SERVICE_STATUS="$3"
+fi
+ 
+if [ "$4" == "" ]; then
+        echo "Missing parameter 4: Service State Type"
+        exit -1
+else
+        SERVICE_STATUS_TYPE="$4"
+fi
+ 
+# Default values, adapt them to your configuration
+TICKET_CLASS="UserRequest"
+ORGANIZATION="SELECT Organization JOIN FunctionalCI AS CI ON CI.org_id=Organization.id WHERE CI.name='"${HOST}"'"
+TITLE="Service Down on $1"
+DESCRIPTION="The service $SERVICE is in state $SERVICE_STATUS on $HOST"
+ 
+# Let's create the ticket via the REST/JSON API
+if [[ ( "$SERVICE_STATUS" != "OK" ) && ( "$SERVICE_STATUS" != "UP" ) && ( "$SERVICE_STATUS_TYPE" == "HARD" ) ]]; then
+        CIS_LIST='[{"functionalci_id":"SELECT FunctionalCI WHERE  name=\"'"$1"'\"", "impact_code": "manual"}]'
+        JSON_DATA='{"operation":"core/create", "class":"'"${TICKET_CLASS}"'", "fields": {"functionalcis_list":'"${CIS_LIST}"', "org_id":"'"${ORGANIZATION}"'", "title":"'"$TITLE"'", "description":"'"$DESCRIPTION"'"}, "comment": "Created by the Monitoring", "output_fields": "id"}'
+ 
+        RESULT=`wget -q --post-data='auth_user='"${ITOP_USER}"'&auth_pwd='"${ITOP_PWD}"'&json_data='"${JSON_DATA}" --no-check-certificate -O -  "${ITOP_URL}/webservices/rest.php?version=1.0"`
+ 
+        PATTERN='"key":"([0-9])+"'
+        if [[ $RESULT =~ $PATTERN ]]; then
+                echo "Ticket created successfully"
+        else
+                echo "ERROR: failed to create ticket"
+                echo $RESULT
+        fi
+else
+        echo "Service State Type != HARD, doing nothing"
+fi